Since the SQL was installed by the Cisco provided media, it didn't ask for any authentication mode. I tried windows authentication and actually did get a user created but it still failed. I was guiding someone to do it over the phone and not sure if that guy did it correctly. I'll go and try these options myself once.
The default UCCX 7 install sets the DB for Windows only authentication Mode. If you create a SQL user and give proper permission to DB and system rights, then change the authentication mode to SQL and Windows. It will work.
Enterprise manager -> SQL Server Group -> "Server" -> properties -> security tab
Actually the UCCX 7 generates random SQL SA password which is not documented anywhere, I confirmed this from TAC.
SQL is using Windows based authentication by default, I've created a local users on UCCX Servers. Now the remote system who wants to fetch the data uses those credentials to login and retrieve data from necessary tables.
TAC told me that mixed mode/SQL authentication is not supported on UCCX anymore, although I could see couple of Cisco docs mentioning the usage of mixed mode authentication. Finally, I had to agree with TAC and continued with windows authentication model.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...
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