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UCCX 7.x Historical Reporting Licensing

Hi, is there a limit on the number of historical report users for UCCX 7.x?

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VIP Super Bronze

Re: UCCX 7.x Historical Reporting Licensing

Yes. It depends on the MCS hardware and other sizing metrics. If you are a partner, you should run through the config/sizing tool to understand what value is acceptable. If not, ask your partner to do this before changing the value within System Parameters. HRC takes a significant toll on the server and setting this value carelessly can result in call processing interruptions.

http://www.cisco.com/en/US/partner/prod/voicesw/networking_solutions_products_genericcontent0900aecd80710427.html

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