I have bits and pieces of thing to check prior to upgrading uccx from version 7.x to 8.5x. Is there a document out there that contains a complete list of things that have changed in the configuration or things to check prior to upgrade and migrating the data.
I am thinkings of a list such as:
- Enterpise data settings will not migrate
- work flow settings will not migrate.
- database settings will need to be converted.
- scripts that write and read xml files need to checked.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...
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