Cisco Support Community
Showing results for 
Search instead for 
Did you mean: 

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

UCCX 8.0.2 application script update fails

Screenshot attached.

When try to change application parameter and pressing the update button produces the screen that is attached and the change does not go thru of course. Restarting the CCX Engine did not change anything. Recycling the box entirely using CLI, fixed the problem. This is the fist time I handled this issue, but the customer says this is a recurring issue and a restart was also done in the past. Any ideas on what could be causing this? Looking for a permanent solution, so that we do not have to recycle the box each time it occurs.


UCCX 8.0.2 application script update fails

Please do not paste screenshots into MS Word documents.  Just use an image editor, such as MS Paint to paste the screenshot, and then save as a web friendly format such as PNG.

Sounds like a defect, and a Cisco TAC case.  Unless you fancy searching the bug toolkit, in which case, you'll only confirm what you already know, and have to upgrade to fix it.

BTW, what SU are you running?

Anthony Holloway

Please use the star ratings to help drive great content to the top of searches.