Yesterday my Customer did upload patch DST CUCM 188.8.131.5200-9 and consequently we had to do restart in the all CUCM Servers. Today my Customer complain that the UCCX stop worked (The UCCX version 184.108.40.20605-20). I verified in the CUCM that the CTI Route Point not was registered, when I was verified the serviceability of UCCX, verified that the Service Engine was shutdown. The Service worked after restart this service, but, my Customer would like know what the cause of problem and if the problem had any relation with the restart off CUCM. Any have idea about this?
I am not saying that it caused the problem. All I want to say is I have seen many ehm interesting connections in the Cisco voice world, for instance, a password set to "778008" could cause server meltdown in CUCM 3.1 (for instance).
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
[toc:faq]CUCM Database Replication is an area in which Cisco customers
and partners have asked for more in-depth training in being able to
properly assess a replication problem and potentially resolve an issue
without involving TAC. This document discusse...