UCCX 8.5.1 fix for CSCtj97676 - Disk I/O Timeout w/SAN
Anyone know when this is corrected with UCCX 8.5.1, if it is?
The bug only lists Call Manager versions with fix, and I have that info already but it doesn't mention versions for other applications (UCCX, CUC, etc). I've opened a TAC case a few days ago and gave them this bug id for reference but nothing yet.
CSCtj97676 Bug Details
UC Applications that use SAN storage need ability to change disk timeout
When deploying UC applications within a virtualized environment, the SAN
vendors require certain disk timeout settings to be applied to hosts/virtual
machines. However, installing vmware tools in either ESX4.0 or 4.1 does not
properly update the disk timeout in the redhat version 4, which used for UC
applications. Vmware is suggesting a value of 180 seconds, which seems well
within most SAN vendors recommendations that are typically used.
The current timeout value used in UC application is 30 seconds.This needs to be
changed to 180 seconds. With the current default value of 30 seconds, some SAN
events (controller failures, etc) will inadvertently cause the linux file
system to go into a read-only state. This could cause a major UC outage.
This is applicable only for UC applications within a virtualized environment
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