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UCCX - 8.5.1 FRESH INSTALATION ERROR

Hi All - Installed UCCX 8.5.1 as Fresh Install and when i trying to integrate with CUCM 8.5.1 through AXL with CUCM PUB IP with AXL UserName and password and click on Validate where it throws error as "UNKNOW UNIFIED CME HOSTNAME or ip Adress provide valid and try again.

Where as i created AXL user in CUCM in Application user and assigned all Groups and Priviledges, Even i tried with Host Name/CUCM SUB IP it throws same Error.

Also i tried ping from UCCX -- CUCM i am able to reach without any issue.

After which i have given Next without Validating the AXL and uploaded the License, it never given a page to enter JTAPI and RMCM user credentails, After which all the services were started and i am able to login UCCX with USer Credentials which is created in End User of CUCM.

Once i logged in to UCCX Page System --> CME Configuration it shows same Page as Service provider configuration, I am not getting page where i can enter JTAPI and RMCM credentails.

Please let me know if any additional configuration is required.

           

SIVANESAN R       

SIVANESAN R
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UCCX - 8.5.1 FRESH INSTALATION ERROR

AXL service is UP and Running in CUCM PUB and SUB.

Tried with Demo License and License genearted through License MAC.

SIVANESAN R

SIVANESAN R
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