I have an UCCX Server (as secondary as part of HA) that has it's CCX Engine in Partial Service (specifically in the UCM Telephony Subsystem). I went through the MIVR logs and am seeing this error:
1697403: Jan 16 09:29:26.220 CST %MIVR-SS_TEL-2-REFRESH_CTI_PORT_GROUP_FAILED:Refresh of CTI Port group failed: Old Group id=null,Group id=0,Exception=java.lang.IllegalArgumentException: invalid number of channels: 20
1697404: Jan 16 09:29:26.220 CST %MIVR-SS_TEL-2-EXCEPTION:java.lang.IllegalArgumentException: invalid number of channels: 20
Is this error something that would cause my CCX Engine to be in partial service only on my secondary server or is there something else I should look for?
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