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New Member

UCCX 8.5.1 Supv Desktop install fails with event ID 10005 in XP SP3

I have never seen this problem before - installing Agent desktop works fine, but trying to install the Supv Desktop app fails with event ID 10005 - appp conflict showing in event viewer. No app is pointed out, just says there has been a "conflicting application has been detected. See product documentation for a listing of valid configurations."

XP is running as a VM in ESXi 5.0 U3 just fine as are the agent desktop apps that I just installed on them as well.

 

Wierd.

-Jeff

2 REPLIES
New Member

nevermind; it appears as if

nevermind; it appears as if the Supv Desktop app isn't smart enough to realize that agent desktop was already installed, or at least have the error msg say as much.

Silver

Sup app installs both - agent

Sup app installs both - agent and supervisor part. Could you try removing agent app from machine and then trying only supervisor application installation?

BR,

Dragan

HTH, Dragan
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