Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

UCCX 8.5 and JTAPI version

Hi there,

We are running UCCX 8.5 and was wondering if any one knew of a way to find out what vertion of jtapi is currently been run on the UCCX server?

Also if you install jtapi on one server in a HA envirement do you also need to install it on your second server?

Thanks

alexis

netpacket.co.uk

blog.netpacket.co.uk

http://www.netpacket.co.uk/ http://www.blog.netpacket.co.uk/
1 ACCEPTED SOLUTION

Accepted Solutions

Re: UCCX 8.5 and JTAPI version

UCCX will pull down the JTAPI jar from the configured CUCM automatically; you may also pull this file down via the url https://cucmip/plugins/jtapi.jar.

Once you have the jtapi.jar you can query the version manually via CiscoJtapiVersion, make sure the jtapi jar is in your class path:

java -classpath .:"/Volumes/Macintosh Data/Downloads/jtapi.jar" CiscoJtapiVersion

Cisco JTAPI version 8.6(2.10000)-10 Release

For reference, the above came from a CUCM with version 8.6.2.22900-9

If that doesn't suffice you can always pull down the MIVR logs via the RTMT which will have the version. Might have to do a bit of digging however.

In a HA pair scenario, UCCX as before will automatically pull down JTAPI from the CUCM. No manual intervention should be required.

HTH

Tanner Ezell
www.ctilogic.com

Tanner Ezell www.ctilogic.com
3 REPLIES

Re: UCCX 8.5 and JTAPI version

UCCX will pull down the JTAPI jar from the configured CUCM automatically; you may also pull this file down via the url https://cucmip/plugins/jtapi.jar.

Once you have the jtapi.jar you can query the version manually via CiscoJtapiVersion, make sure the jtapi jar is in your class path:

java -classpath .:"/Volumes/Macintosh Data/Downloads/jtapi.jar" CiscoJtapiVersion

Cisco JTAPI version 8.6(2.10000)-10 Release

For reference, the above came from a CUCM with version 8.6.2.22900-9

If that doesn't suffice you can always pull down the MIVR logs via the RTMT which will have the version. Might have to do a bit of digging however.

In a HA pair scenario, UCCX as before will automatically pull down JTAPI from the CUCM. No manual intervention should be required.

HTH

Tanner Ezell
www.ctilogic.com

Tanner Ezell www.ctilogic.com
New Member

UCCX 8.5 and JTAPI version

Hi bud,

thanks for this ... was thinking of asking you on twitter but with the time diffrence ...

anyway got it and thanks again.

alexis

netpacket.co.uk
blog.netpacket.co.uk

http://www.netpacket.co.uk/ http://www.blog.netpacket.co.uk/

UCCX 8.5 and JTAPI version

No worries at all, feel free to reach out any time. I tend to work East Coast to West Coast hours, 5am to 6pm UTC-7, so I'm generally up pretty early

Tanner Ezell
www.ctilogic.com

Tanner Ezell www.ctilogic.com
548
Views
0
Helpful
3
Replies