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UCCX 8.5 Grab full ANI from internal caller

Hello,

 

I'm trying to think of a way to grab the full 10 digit ANI from internal callers to my call centers for one of my scripts. I am not having any luck with this manipulation.

 

Julius

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1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Silver

Is the extension defined as

Is the extension defined as 10 digits, or something else? If something else then you would need to do some kind of lookup against XML/DB to prefix the digits based on the internal extension if there is relationship.

 

HTH,

 

Chris

1 REPLY
Hall of Fame Super Silver

Is the extension defined as

Is the extension defined as 10 digits, or something else? If something else then you would need to do some kind of lookup against XML/DB to prefix the digits based on the internal extension if there is relationship.

 

HTH,

 

Chris

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