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New Member

UCCX 8.5 Upload Prompt Unsuccessful

Hi All,

I'm having problems uploading a recorded prompt into a directory on the UCCX server. I've attached the script. The user is authenticating successfully, however failing under the Upload Promp step.

Any ideas or things to look for?

1 ACCEPTED SOLUTION

Accepted Solutions
Super Bronze

UCCX 8.5 Upload Prompt Unsuccessful

Hi

Your 'get user' step returns a 'user' object.  You've called this 'user'.

Your 'user auth' step then needs to auth this 'user' object, not simply the username/password strings (which basically checks if the user/pass is valid, rather than authenticating your 'user' object).

Then your upload step must also refer to the 'user' object.

Regards

Aaron Harrison

Principal Engineer at Logicalis UK

Please rate helpful posts...

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
2 REPLIES
Super Bronze

UCCX 8.5 Upload Prompt Unsuccessful

Hi

Your 'get user' step returns a 'user' object.  You've called this 'user'.

Your 'user auth' step then needs to auth this 'user' object, not simply the username/password strings (which basically checks if the user/pass is valid, rather than authenticating your 'user' object).

Then your upload step must also refer to the 'user' object.

Regards

Aaron Harrison

Principal Engineer at Logicalis UK

Please rate helpful posts...

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
New Member

UCCX 8.5 Upload Prompt Unsuccessful

Thanks very much, that did the trick!!

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