We recently deployed UCCX 8.5 on VMware and have successfully been using dekstop based CAD recording.
We now have a requirement to monitor calls from agents using CAD browser edition so we need to configure SPAN monitoring, As far as I'm aware, SPAN is not supported on UCCX running in VMWare. Other than looking to move UCCX to a physical appliance, is there any other way to enable SPAN monitoring? Can a dedicated server be provisioned?
I appreciate if you could let me know If you got any information on above discussion as I am setting up SPAN based recording and monitoring server on virtualized UCCX 8 and currently I'm setting up second node in the cluster for HA configuration.
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The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...