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UCCX 8.6 - WallBoard -

hi,

I never use any kind of walboard but I know it is possible.

what are the different option ?                  

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Accepted Solutions

UCCX 8.6 - WallBoard -

Hi Philippe.cousineau,

Please refer the UCCX comp matrix,

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_compatibility/matrix/crscomtx.pdf

And according to this Cisco Unified CCX and Cisco Unified IP IVR, Release 8.5(1)SU3 Solution Set is supported with the below Wallboards.

Spectrum 3.1.2

INOVA (light link) 5.7

Hope this helps.

Anand

Pls rate the helpful posts !!

3 REPLIES

UCCX 8.6 - WallBoard -

Hi Philippe.cousineau,

Please refer the UCCX comp matrix,

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_compatibility/matrix/crscomtx.pdf

And according to this Cisco Unified CCX and Cisco Unified IP IVR, Release 8.5(1)SU3 Solution Set is supported with the below Wallboards.

Spectrum 3.1.2

INOVA (light link) 5.7

Hope this helps.

Anand

Pls rate the helpful posts !!

UCCX 8.6 - WallBoard -

Hi,

We have developed a browser based wallboard for uccx8.5+

http://www.ateasystems.com/Atea_Systems_WP/products/uccx-agent-state-wallboard/

let us know if you want more information

regards

Sascha

UCCX 8.6 - WallBoard -

Hi

can you send more info about the wall board, i'm interested on this systems

thanks you.

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