Top of your head, does anyone know if there is any way to 'extract' the currently applied UCCX license file from the server? We have a need to completely rebuild a UCCX server, OS and all, but the customer does not have the original .lic file. Since the License MAC should be staying the same my hope was to simply reuse the existing .lic file without having to engage TAC licensing. Any insight is appreciated.
If I recall correctly you'll need to reach out to Cisco TAC and have them login to the CET tool. From there you can get the licences files as a BIN file. From there you can run a UCCX script to translate them into plain text.
It's been awhile since I've had to do that, but I can see if I can dig up any other info on how to do it. I think you could also use another application to convert them from BIN files to text files.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...