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UCCX 8.x Bundled IVR Ports

When using the UCCX bundle licenses that comes with CUCM 8.x what are the number of IVR ports ? is it 10 or unlimited ?

In previous versions of UCCX the bundled version used to have only 10 IVR ports.

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UCCX 8.x Bundled IVR Ports

Hi,

Its a UCCX Enhanced 5 Agent seat, 10 IVR port license which comes with CUCM.

Hope it helps.

Anand

Please rate helpful posts !!

3 REPLIES

UCCX 8.x Bundled IVR Ports

Hi,

Its a UCCX Enhanced 5 Agent seat, 10 IVR port license which comes with CUCM.

Hope it helps.

Anand

Please rate helpful posts !!

New Member

UCCX 8.x Bundled IVR Ports

in case we upgraded the bundle to Premium using CCX-85-BDL-UPG, will the number change ?

if not what is the part number to buy more IVR licenses because we have 4 E1s totaling to 120 channels

UCCX 8.x Bundled IVR Ports

Hi,

If you upgrade it to premium the naumbers will remain same.

For the part number enquiry please open a case with Partner Helpline team.

please use www.cisco.com/go/ph 

Hope it helps.

Anand

Please rate all the helpful posts by clicking on the stars below each of the right answers!!

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