UCCX 851 SU4 - can you bulk insert agent e-mail templates?
Hello everyone, I've recently modified my customer's voice only UCCX deployment to add support for e-mail tasks. My customer has prepared about sixty e-mail templates that they would like to be available to the e-mail enabled agents.
The templates are plain text with hyperlinks, currently stored in a CSV file. I would like to be able to import them direct from this CSV instead of type them all in by hand. Can anyone tell me if this is possible?
I did a seach on the forums before posting, but nothing was found.... I'm hoping that doesn't already tell me the answer ...
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...
This document describe how DST changes and how time changes are
implemented in DST. Daylight Saving Time (DST) is the practice of
setting the clocks forward 1 hour from standard time during the summer
months, and back again in the fall, in order to make b...