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UCCX 9.0.2 Adding MRCP TTS server Configuration – Failed

Hi,

For my project provided 2 UCCX servers (9.0.2).Need to configure TTS (Vocalizer) on server.

As per document, followed the steps in Main UCCX server

Step 1: Added MRCP TTS Provider - Provider name chosen as “Nuance Vocalizer 4.0”

Step 2: System parameter – Set the Default TTS provider as “Nuance Vocalizer 4.0”

Step 3: Add MRCP TTS Server -

Provide Server name –IP(Vocalizer installer Server IP) , Provider - Nuance Vocalizer 4.0 && Locales-  Added the language & enabled the specific languages.

Clicked the add button.

 

After the page was refreshed, added server details are not available and showing the status as “0” records.

 

What could the problem, kindly suggest the fix for this Issue

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