My customer is receiving following RTMT alert for UCCX :
Module Name : HISTORICAL_REPORTING_MANAGER Module Failure Name : HISTORICAL_DATABASE UNKNOWN_PARAMTYPE:Module Run-time Failure Cause : 3 Module Failure Message : Historical database queue is full. Historical data saved in files. Queue size= 0 Total number of lost records= 1 Please check dat AppID : Cisco Unified CCX Engine ClusterID :
TimeStamp : Tue Aug 26 13:36:16 EDT 2014.
The alarm is generated on Tue Aug 26 13:36:16 EDT 2014.
I found the following post related to this alert :
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