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New Member

UCCX 9.02 CSD display not refreshing properly

We are running UCCX 9.02.  In CSD the Agent Team Summary is not refreshing at midnight for the current day.  Any ideas on why this would be.  I know the CAD Recording & Statistics service is where the information is obtained from, but am at a loss on why it is not refreshing daily.

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Do you know when it refreshes

Do you know when it refreshes?  Does it refresh at 6:00am instead of 12:00am?

New Member

I had a customer experiencing

I had a customer experiencing this issue on  9.0.2.10000-71.  I patched them up to 9.0.2 SU1 (9.0.2.11001-24) and the issue has not recurred.

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