UCCX 9.02 DRF Failure but DRF web page shows successful
We're on UCCX 9.0(2) SU1 and have had on occasional RTMT alert about backup failure, but when we log in to the DRF web pages the history and current status all report SUCCESSFUL. Yet there is a RTMT and SYSLOG alert about a DRF failure.
Has anyone seen this before?
Could it be the following bug,
CSCuo05963 - SFTP session is kept open after a successful backup.
Which effects UCCX 9.0(2) and 9.0(2) SU1 but the fixed in version only shows 10.5 and I don't see this bug mentioned as resolved in the UCCX 9.0(2) SU2 release notes.
Are you sure these alerts are generated only during the time when backup is running. Also, how often do these alerts generate everytime when the backup runs or was that a one off instance. In case, it was a one off instance then you can ignore it. Below is a defect for this issue but that is in 10.x not sure if it applies on your version as well:
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.