I am looking to implement the aa.aef default script in UCCX 7 to use the dial-by-name feature. While testing the script, I found that names are not played back or spelled back to the caller confirming the person that they are wanting to call. The calls do complete as expected though, but can be unpredictable when multiple matches exsist because there is no confirmation on which to choose. Is there a way to make this work? I found a document discussing this issue with CRS and callmanager 3.x, but can't find info on it for UCCX and CUCM version 7.
They are populated and it does dial the correct phone. I just don't have any voice confirmation that it is going to connect me to the correct person. This especially comes into play when I have two possible users. I don't hear that I need to enter more letters or here that I need to chose between the two. It eventually connects to the one that comes alphabetically first.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...
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