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New Member

UCCX aborting on Get Contact Info

If I already have an Exception handler which handles contactinactive exceptions at the start of my script, what is the purpose of the boolean value called "Aborting" on the Get Contact Info Step. I am trying to identify how this attribute could be put to use

Thanks,

Elizabeth

4 REPLIES

UCCX aborting on Get Contact Info

what version of uccx are you running ?

New Member

UCCX aborting on Get Contact Info

UCCX ver 8

UCCX aborting on Get Contact Info

I  had the same issue on UCCX version 8.5.1

the only way i could resolve my problem was by upgrading my server to version 8.5.1SU2

New Member

UCCX aborting on Get Contact Info

Sorry, I guess my question wasn't clear enough. I have a Contact Inactive Exception Handler  as the first step in my script, which ends the script when the caller hangs up. This works as expected. I am trying to determine how I could use the Call Aborting attribute on Get Contact Info (10th step in my script)  if the script ends the minute the caller hangs up.

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