Hi, I just got a .lic file from Cisco after I registered the PAK for the additional 10 seats. We currently have 15 seats. I added the license file using "Add License(s)" link in AppAdmin. It appears to have accepted the license file but when I click on "Display License(s)", it still shows 15 seats. It has been 18 hours since I did it and I even closed / opened AppAdmin, and still it shows 15 seats, not 25 as I expected.
Do I have to re-start some services on the UCCX server or reboot the entire machine for this to take effect? Please advise, thanks.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...