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UCCX After CUCM Upgrade

Hi All

I am running UCCX 8.5.1.11004-25 and upgrading to CUCM 8.6.2.23900. I have completed several CUCM upgrades with various dependencies but never with UCCX as a dependency. I have checked the compatibility matrix and this all seems fine however i cant find any information on if anything needs to be done to UCCX once i switch versions on CUCM.

Im suspecting that i will need to run a JTAPI re-sync which will download a new JTAPI if it finds a different version ? Is this correct and also is there anything else i need to be watching out for ?

Thanks, Carl Ratcliffe

2 REPLIES

UCCX After CUCM Upgrade

Carl,

That is correct, you'll need to re-sync JTAPI.

Tanner Ezell
www.ctilogic.com

Tanner Ezell www.ctilogic.com
Community Member

UCCX After CUCM Upgrade

Thanks Tanner, quick reply and confirmed what i thought, just didnt want to get caught out at 2 in the morning with something i have missed.

Thanks, Carl

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