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UCCX Agent question

Hello,

we have UCCX 3.5. I'd like to know if there is a way for my agents to see the status of other agents, without getting them the Supervisor roll ?

Thanks

Cris

1 Accepted Solution

Accepted Solutions

Jonathan Schulenberg
Hall of Fame
Hall of Fame

That is a negative out of the box. You can purchase a wallboard application to do this and display it on a webpage or overhead though.

View solution in original post

2 Replies 2

Jonathan Schulenberg
Hall of Fame
Hall of Fame

That is a negative out of the box. You can purchase a wallboard application to do this and display it on a webpage or overhead though.

that's all i needed to know

thank you very much

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