Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

UCCX Agent question

Hello,

we have UCCX 3.5. I'd like to know if there is a way for my agents to see the status of other agents, without getting them the Supervisor roll ?

Thanks

Cris

1 ACCEPTED SOLUTION

Accepted Solutions
VIP Super Bronze

Re: UCCX Agent question

That is a negative out of the box. You can purchase a wallboard application to do this and display it on a webpage or overhead though.

Please remember to rate helpful responses and identify helpful or
2 REPLIES
VIP Super Bronze

Re: UCCX Agent question

That is a negative out of the box. You can purchase a wallboard application to do this and display it on a webpage or overhead though.

Please remember to rate helpful responses and identify helpful or
New Member

Re: UCCX Agent question

that's all i needed to know

thank you very much

215
Views
0
Helpful
2
Replies