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New Member

Uccx agents cme

Hi,

I have a Uccx server connected to a Callmanager express.. this all is working great!!

However im trying to use the agent desktop application this is not working somehow..

i installed the version from the uccx server (plugins) so the version is ok

everytime im trying to login i get the error message:

login attempt failed due to peripheral offline

I created also some users on the server. it think it has something to do with the config on the cme router.

Does anyone know how to configure this to let it work..?

Thanks

2 REPLIES
Super Bronze

Re: Uccx agents cme

Hi

Is it only the new agents that cannot log in?

Your older agents are OK?

Can you post your CME configuration?

Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
New Member

Re: Uccx agents cme

Hi,

Thanks for you're reply.

However... all the agents cannot login..

i think just somehting wrong with the config.

i can post this config tommorow ( i can't reach the cme right now)

but do have some example otherwise? (config cme)

Thanks

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