Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
New Member

UCCX API query to get the total number of agents

Does anyone know what the API query to get the total number of agents in UCCX is?

 

In the below Cisco document, there is a query for "Agent Statistics" that return the number of "loggedIn","ready","notReady", "talking" agents but no mention about the total number of agents.

 

  

"Cisco Unified Contact Center Express Developer Guide, Release 10.5"

1 REPLY
New Member

This discussion has been

This discussion has been reposted from Additional Communities to the Contact Center community.

87
Views
0
Helpful
1
Replies
CreatePlease to create content