Would it be possible to have UCCX call out like a broadcast hunt group? I have a scenario where one option from an IVR is to call three resources on cell phones. Then when one of the called parties answers have it stop ringing the other two phones.
You can do a call redirect from CCX script to a hunt pilot, however line groups cannot include external extensions. What you could do is setup a single number reach (mobile connect) destination with 3 mobile numbers and trigger that when needed.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...
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