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Community Member

UCCX CAD errors

Hi,

In the attached files you can find the errors we are getting. Does anybody know why it is happening?

Thanks,

Carlos

7 REPLIES
Bronze

Re: UCCX CAD errors

Could you pls repost the files as cant seems to download it.

cheers

Community Member

Re: UCCX CAD errors

Hi,

Able to download .But language not in English,

Which Locale are you using?

Community Member

Re: UCCX CAD errors

Hi,

The language is Spanish. It says that the call ID has changed. If an agent try to log out it says that there is an active call and the agent should stay logged in.

Thanks,

Carlos

Re: UCCX CAD errors

When and how are you getting these errors?

david

Community Member

Re: UCCX CAD errors

Hi,

We are getting the errors even if the agent has no active calls.

We are using UCCx 5.0

Thanks,

Carlos

Re: UCCX CAD errors

Can somone translate what this says to english? :C)

Chad

Community Member

Re: UCCX CAD errors

Hi,

I'am translating it again (no comment). It says that the call ID has changed. If an agent tries to log out it says that there is an active call and the agent should stay logged in.

Thanks,

Carlos

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