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UCCX CAD Items Remaining

Hi,

One of our agents is seeing a message for 7 items remaining in Cisco Agent Desktop.  Can you please tell me what these items might be or where to look to determine this?

Thanks,

Scott

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UCCX CAD Items Remaining

Hi Scott,

From the screen shot, it looks like the browser is minimized, but it has 7 items left to download.  Have them navigate away from that screen and see it is still there.

Tom

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