Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

UCCX Call Dropped

Hi, There has been an instance on the UCCX 5.0, where a call was dropped mid conversation. I have review the MIVR logs and attached is the output. I can see the agent 5104208, extension 5995906 went not available. Any ideas why this is, I would like to stop it from happening again. Thanks

1 REPLY
Bronze

Re: UCCX Call Dropped

What version of CUCM is CRS integrated with? Are you aware of any gateway issues with the CM? How many NIC enabled on this server?

139
Views
0
Helpful
1
Replies