I have an issue with licensing model for UCCX Call Recording. Customer needs CCX implementation with automatic call recording, export of recordings, reporting and live audio monitoting. I can't understand licensing schemes for CCX QM and QR. So can you please answer the following questions for me:
1. Can I implement call recording without CR, QM and AQM licenses?
2. If I choose to use CR/QM/AQM licenses, should I buy one license for every agent (named licensing scheme)?
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.