Is there a way in UCCX to change the AXL admin account used to connect to CUCM without it deleting the current account from CUCM? I mistakenly used the main CUCM super user admin account and now want to swap it out for another before going much further with setup.
I realise I could create another CUCM super user account and recreate the deleted CUCM super user account after UCCX deletes it but would prefer to avoid doing this on CUCM. Would be much better if there was some way of stopping UCCX from deleting it in the first place. I've also tried disconnecting UCCX from the network and changing it but the new UCCX AXL admin username doesn't show after the reboot - it's still the old one.
This is straight forward, in CUCM create new application users, give it AXL user group, then in CCX go to System --> Cisco Unified CM configuration and under AXL service provider enter new username and password.
Thanks - I realise that's the process to change it, but when you change the username it automatically deletes the current username from CUCM. I don't want this to happen as it is the main superuser account for the CUCM system. Do you know if there's a way to change the UCCX AXL username without UCCX deleting the CUCM account?
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...