I'm looking to check for the existance of a prompt to make a prompt management script. I have the On Exception com.cisco.prompt.UndefinedPromptException Goto NextLabel but it doesn't catch the Exception (on UCCX 8.0(2)SU3 at least...). In the debugger it is showing this is the exception I am hitting when trying to cast the prompt to a Document (to make a backup copy.) When the file exists it casts to the document and creates the backup copy just fine, but I need it to handle new prompts too (preferably without playing it and trying to catch it on the play step). Any ideas?
Very nice I had tried to make it work originally with a try/catch block, but couldn't get the syntax right. Your solution worked like a charm and lets me get rid of the workaround solution I had written to have a 2nd script that just answers a call and lets the play prompt step play it and let it get caught with the UCCX Exception. Thanks!
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...