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UCCX+CME - How to change agents' password

Hi all,

This is the 1st time I've worked with UCCX+CME model and I don't know how to change password of an agent. Could somebody help me on this?(agents change password themselves)

Thanks,

Hoanghiep

2 REPLIES
New Member

Re: UCCX+CME - How to change agents' password

Is Call Manager syncing it's information from Active Directory? If so then it should be their AD account password.

New Member

Re: UCCX+CME - How to change agents' password

We have a UCCX+Unified Communication set up,however when changing passwords in this enviroment ,we go under User Management,End User and just change the password once you find the user.

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