If you want to see if a call went to an agent, you wouldn't debug anything until you think the system is 'broken'.
Sounds to me like to want to verify if a call got to a particular member of staff? If that is correct, you would run the Historical Reports client, and generate a report. Presumably you know the number or approximate time of the call?
If so, try:
- Agent Call Detail (filtered by that particular agent, then search the output for the CLI)
- Detailed Call by Call CCDR (all calls going through the system, and again search for the CLI)
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