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New Member

UCCX Dialer gateway configuration dial peer issue

We have the inbound and outbound dial peers configured for a new installation of UCCX outbound dialer (see below).  The customer has existing POTS dial peers in place but I think that the dial peer we are matching on is not directly the call correctly.  We get the 100 TRYING and 183 SESSION PROGRESS but we then get a 488 Not Acceptable Here.

 

dial-peer voice 954 voip
 description Outbound OLB Campaign
 destination-pattern 8046
 session protocol sipv2
 session target ipv4:10.xx.xx.xxx
 incoming called-number 8046
 dtmf-relay rtp-nte
 codec g711ulaw
!
dial-peer voice 955 voip
 description Outbound OLB Campaign-Inbound from UCCX Dialer
 session protocol sipv2
 incoming called-number 91..........
 dtmf-relay rtp-nte
 codec g711ulaw

We are hitting the below POTS dial peer (which I think may be the source of our problem):

dial-peer voice 950 voip
 description CM IP Phones
 destination-pattern 91..........
 progress_ind setup enable 3
 session target ipv4:10.xx.xx.xxx
 voice-class codec 1  
 voice-class h323 1
 dtmf-relay h245-alphanumeric
 no vad

Maybe something to do with the fact that the 950 dial peer is H323 but these are SIP calls from the dialer?  Any thoughts/help is always appreciated!

Everyone's tags (1)
1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Silver

So, you want these calls to

So, you want these calls to match dial-peer 955 instead?

If so you can use different prefix for dialer calls to differentiate them on the GW, i.e. 9991 instead of just 91, and then use translation-rule to strip 999.

Chris

4 REPLIES
Hall of Fame Super Silver

There are no POTS dial-peers

There are no POTS dial-peers in your config as posted, please post full config along with:

"debug ccsip messages"

"debug voice dialpeer"

Chris

New Member

Hi Chris,Thank you for your

Hi Chris,

Thank you for your quick reply!  I have attached the gateway config and debugs.  I can see why we would match on the 950 dial peer (91..........), since that is what it comes across from the dialer with but am not sure what it SHOULD match to (as in, do we need to change what the dialer is sending across and create a new POTS dial peer?)  Thanks again Chris!

Patti

Hall of Fame Super Silver

So, you want these calls to

So, you want these calls to match dial-peer 955 instead?

If so you can use different prefix for dialer calls to differentiate them on the GW, i.e. 9991 instead of just 91, and then use translation-rule to strip 999.

Chris

New Member

Thanks Chris!  That worked!

Thanks Chris!  That worked!

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