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UCCX Editor failing to start

I've installed the UCCX Editor from my UCCX 10.5(1)SU1 server on a Windows 7 64-bit VM. Th editor just plain fails to start. If I click on the icon in the Start Menu, nothing happens. If I run the .exe from a command box, nothing happens (Apart from being returned to the prompt immediately)

 

Suggestions?

 

Thanks,

 

GTG

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7 REPLIES

Hi, did you try to run it as

Hi, did you try to run it as an Administrator?

G.
 

Yes. Based on the install

Yes. Based on the install directory, I'm wondering if there's a clash with RTMT :-/

 

GTG

Please rate all helpful posts.

Of Course It Should Not

Of Course It Should Not Happen.

Do you see any recently changed logfile (in or around the CCX Editor install dir) we can use as a starting point?

Did you check for the usual suspects? For instance, an antivirus or a firewall may do wonders.

G.

This is a new install of UCCX

This is a new install of UCCX, so I've never had it working.

 

I've just fired up a 32-bit Windows 7 VM, and that started up the editor fine.

 

:-/

 

GTG

Please rate all helpful posts.

Hi,the UCCX compmatrix says

Hi,

the UCCX compmatrix says WOW64 is required when CCX Editor is installed on a 64 bit OS.

G.

WOW64 is part of 64-bit

WOW64 is part of 64-bit Windows and is always there.

 

I've just tried two other 64-bit Windows 7 machines, and they're starting the editor fine. Now to unpick why my main Windows VM doesn't work. *sigh*

 

GTG

Please rate all helpful posts.

I should have checked the

I should have checked the forums better:

 

https://supportforums.cisco.com/discussion/12285941/ccx-105-script-editor-not-working-win7-enterrpise-64-bit

 

Is the answer.

 

GTG

Please rate all helpful posts.
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