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UCCX Error CDAUI2000 An error has occurred.

pwenger
Level 3
Level 3

‎10-09-2013 12:43 PM - edited ‎03-14-2019 12:33 PM

  Hello

When I try to enter the SMTP Server IP address in CDA I get the error CDAUI2000 An error has occurred. Contact technical support.

Anyone had this error before or can give me a hint.

I already restarted the engine service with no success.

Regards

Peter         

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Anas Abueideh
Level 9
Level 9

‎10-12-2013 02:23 PM

Hi Peter,

what is your version for UCCX and exchange server ?

your error is related to SMTP authentication error. you need create connector on the exchange for UCCX. the connector should use basic authentication. Also check all the permission groups, "Anonyomous user, exchange users, exchange servers, legacy exchange servers, Partners".

check the https://supportforums.cisco.com/message/4033536#4033536

HTH

Anas

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