[UCCX] Error occurred during read/write Resource data from/to Database
My name is Eric and I'm configuring a UCCX 8.5.1 environment but I'm facing some issues about it. When I tried to add a supervisor to a team, the environment showed me : "An error ocurred while saving the Team Configuration data.". So I tried to re-synchronize the database, but I could not because the environment is unable to read/write resource data from database.
After this I saw the services but all of it are IN SERVICE., but Unified UCCX Database.
[UCCX] Error occurred during read/write Resource data from/to Da
Your post suggests the DB Service is out of service, but your screen grab suggests it is 'In Service'. If it is out of service, then it's a bug, that can be worked around temporarily by rebooting the server. I believe it's fixed in the lastest SR.
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These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...