"Advanced IVR Port SMTP outbound mail subsystem that may be used at run time under workflow control to send an e-mail. Third-party paging or fax products that accept an incoming e-mail to invoke a page or fax service may use this subsystem to provide real-time paging and fax responses in addition to e-mail responses."
The above feature is only listed as included with Premium. I have never really looked at Enhanced or Standard to see if that was indeed the case.
And in the UCCX scripting guide, volume 2. It is also confirmed that e-mail transactions (like the ones you wish to use) are only supported with the Premium license.
Has anyone been able to use the createEmail/sendEmail steps with Enhanced licensing?
Based on the previous posts (and the current SRND) the verbiage points to workflow email requiring Premium ... however I'm not looking for any workflow tasks, only the use of the steps in a script to send out basic emails with some variable data.
The eMail Contact palette steps are runnable in your Cisco Unified CCX scripts only if you have purchased the Cisco Unified IP IVR or Cisco Unified CCX Premium license options.
P.S.: if you really, really need email functionality and there's absolutely no way of purchasing the Premium license package, you can try some Java magic. Take a look at the document I committed, recipes 3 or 4.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...