UCCX Forward Busy setting causes Data Resync issue
Greetings! In the UCCX Route point, there is a "Forward Busy" setting, if this is configured to a "Specific Destination" and "Specific Call Forward calling search space" then "Data Check" functionality on UCCX will fail. But call forward busy functionality works as expected.
In the above scenario if the Calling Search Space is set to ["<none>"], the call will fail however "Data Check" functionality on UCCX will pass. I have reproduced this in my lab too.
Please let me know if you have observed this issue and any identified workaround to suggest.
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The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.