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UCCX HA error

Hi All,

I tried to deploy UCCX HA system from the standalone UCCX which is in production. I follow the step

in installation guide.

when I tired to activate service on standby server I got is error

com.cisco.cluster.ClusterException: Component Controller CRS Config Datastore on node 2 : Enable
com.cisco.database.util.DBException: syncConfigData
java.sql.SQLException: The operation could not be performed because the OLE DB provider 'SQLOLEDB'
was unable to begin a distributed transaction., SQLException Details: [SQLException]
(ErrorMsg=The operation could not be performed because the OLE DB provider 'SQLOLEDB' was unable to begin a distributed transaction. SQLState=S1000, SQLErr#=7391)java.sql.SQLException:
The operation could not be performed because the OLE DB provider 'SQLOLEDB' was unable to begin a distributed transaction

Anyone know about this error? please help

4 REPLIES

Re: UCCX HA error

Do you have SQL server installed?

Tanner Ezell www.ctilogic.com

Re: UCCX HA error

Hi tanner,

Both servers have SQL Server installed (Cisco SQL CD).

Re: UCCX HA error

You might find this article useful:

http://support.microsoft.com/kb/816701

Tanner Ezell www.ctilogic.com

Re: UCCX HA error

thanks so much, I'll try

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