1) Why the UCCX engine stays in partial service when the UCCX editor is the only item showing as not runing. Surely the editor is only run when required so shouldn't impact the engine status?
2) When the editor is run up, the engine stills stays in Partial Service as the Editot Bootstrap Manager goes into partial service. I've looked at the MEDT log file with debugging enabled and all I can see is that the engine is waiting for the bootstrap manager to move out of partial sercice.
The editor itself has no impact in the status of the engine, which is what I had expected/hoped ... so it a red herring in my case an not relevant. The reason I have partial service in this scenario is because of bug ID CSCtb77537. I have yet to confirm 100% this is the case as I need to upgrtade the CUCM the 7.1.3 SU2 to confirm it fixes the issue.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...