UCCX/JSON - Get HTTP Contact Info

[Michael Cartwright]

I have subscribed a UCCX (8.5) HTTP Trigger to a mediasense event notification. The trigger is working as expected though I do not know how to extract the JSON data into a UCCX variable. Is it possible to assign the JSON array data to a variable using 'get http contact info' step or any other method?

[Tanner Ezell · Accepted solution]

You'll need to find a relatively light weight java library to add to the UCCX class path to handle that. As far as I know, only JRE 7+ includes the ability to parse JSON and UCCX still relies on JRE 6.

It'd be best if you could get XML delivered and use the appropriate steps.

Tanner Ezell
www.ctilogic.com

[Michael Cartwright]

I figured as much, thanks for the confirmation. Will use a php page instead.