05-22-2009 05:09 AM - edited 03-14-2019 04:07 AM
Hi
We have been shipped the Cisco PAK for UCCX with only 2 seat licenses for Premium agents, however, we had ordered for 50. Can we go ahead and configure the UCCX with license obtained from the current PAK (with 2 seat) and later add the new license once we receive the new PAK.
Will we need to re-install the system to upload the new license or just upload the new licenses and the license for number of seats will be updated?
Thanks.
Solved! Go to Solution.
05-22-2009 05:34 AM
05-22-2009 05:27 AM
Yes, you can add licenses at any time.
HTH,
Chris
05-22-2009 05:33 AM
Does it mean, it will add the additional Premium seats to the existing license on the system. Does the new license take precedence over the existing license?
Thanks.
05-22-2009 05:34 AM
It simply adds to the count.
HTH,
Chris
05-22-2009 08:05 AM
it was very helpful :)
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