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Community Member

UCCX License

Hi

We have been shipped the Cisco PAK for UCCX with only 2 seat licenses for Premium agents, however, we had ordered for 50. Can we go ahead and configure the UCCX with license obtained from the current PAK (with 2 seat) and later add the new license once we receive the new PAK.

Will we need to re-install the system to upload the new license or just upload the new licenses and the license for number of seats will be updated?

Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Silver

Re: UCCX License

It simply adds to the count.

HTH,

Chris

4 REPLIES
Hall of Fame Super Silver

Re: UCCX License

Yes, you can add licenses at any time.

HTH,

Chris

Community Member

Re: UCCX License

Does it mean, it will add the additional Premium seats to the existing license on the system. Does the new license take precedence over the existing license?

Thanks.

Hall of Fame Super Silver

Re: UCCX License

It simply adds to the count.

HTH,

Chris

Community Member

Re: UCCX License

it was very helpful :)

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