We have been shipped the Cisco PAK for UCCX with only 2 seat licenses for Premium agents, however, we had ordered for 50. Can we go ahead and configure the UCCX with license obtained from the current PAK (with 2 seat) and later add the new license once we receive the new PAK.
Will we need to re-install the system to upload the new license or just upload the new licenses and the license for number of seats will be updated?
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...