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New Member

UCCX licensing

I would like to know if there is a way(s) to view the current IVR port(s) or seat(s) occupied at any moment.

I have UCCX Premium 9.0 and the total IVR Port(s) and Seat(s) are 50/25.

Thank in advantage.


There's no way to see active

There's no way to see active port usage and to see active license usage your need to SSH into your UCCX server and run the command:

show uccx cad license usage

Anthony Holloway

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New Member

I remember one time I

I remember one time I navigated around; and found a way to view the license usage from the GUI. But anyway, command line provides what I need as well.

After run the command I find out that I need additional seat license. Do you know how UCCX seat license structure? Am I able to purchase a bulk of 25 or 50 ...... And what are those licenses named?

Thank you for your help!

Cisco Employee

Hi,The seat licenses can be


The seat licenses can be procured by placing an order for the required number of seats.

Also, regarding the ability to check the number of ports occupied at any time: there is an enhancement request opened CSCun93872 and we hope to have it planned in the future releases.

Abhiram Kramadhati

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