Dear All,
He have a small call center which is working on UCCX there are five agent .
4 agent can able to login into CCX login and they can change their state ------means NOT READY to READY
But one agent is not able.....when we try to login into CCX ...firstly it goes requesting ...for a mimiute.....and then it's show Connection Failed.
Kindly provide me a appropriate solution ..
Thanks
Prashant Nagaich